Questions & answers
Frequently asked questions.
Honest answers to the questions people ask us most. Don't see yours? Call 973-239-4600. Free and confidential.
Getting started
How long is your program?
Length of stay varies by clinical need. You and your counselor build an individualized treatment and discharge plan together to determine the right duration. Withdrawal management (detox) typically lasts five to 10 days, while short-term residential lasts two to four weeks and long-term residential lasts three to six months.
How do I get admitted?
Call us today at 973-239-4600. We'll conduct a brief screening and verify your coverage. In many cases, admission can occur the same day as your call.
What do you treat?
Turning Point treats substance use disorders through the delivery of high-quality detoxification and residential treatment services. Our detox program primarily helps individuals safely withdraw from alcohol and opioids, including heroin, fentanyl, and prescription pain medications. We also provide detox services for benzodiazepines and other sedatives when clinically appropriate.
Do you admit teenagers?
Our Paterson location is for adults only (18+). For ages 13–18, our adolescent program Aspire Counseling Center in Pompton Plains can help. See aspirecounselingnj.org.
What should I bring?
Our staff will go over with you a list before you arrive and reviews it again at orientation. See our What to Bring page for the full list and limits.
Insurance & cost
What if I can't afford treatment?
Turning Point is a 501(c)(3) nonprofit with several funding sources you may qualify for, including Medicaid and state funding. Call today at 973-239-4600, and we’ll verify your coverage for free.
Does insurance cover rehab?
Medicaid and most major insurance plans in New Jersey cover addiction treatment. We'll verify your coverage for free.
What insurance do you accept?
Medicaid and insurance plans from major providers such as Horizon BCBS, Aetna, Cigna and UBH/Oxford and all managed Medicaid plans. We'll verify your coverage for free before admission.
What to expect
Will my treatment be private?
Yes. Turning Point follows all federal and state confidentiality laws that protect patient privacy.
What accreditation or licensing do you have?
We're fully licensed by the State of New Jersey and accredited by CARF. Our programs follow ASAM placement criteria.
Is medical detox offered?
Yes: sub-acute, medically monitored detox from opioids, alcohol, and sedatives/benzodiazepines. We will work with you once you are detoxed to build the appropriate treatment plan for continued care.
Can I leave for my court date?
We encourage resolving court matters before admission, but we make every effort to accommodate legal obligations and communicate with the courts. Detox clients under a doctor's care may not leave. Please inform admissions staff ahead of time of any pending legal or court related matters.
Family
May I have visitors?
Loved ones and family members are a critical part of recovery. Your primary counselor arranges family programs and visitation. Detox clients are not allowed visitation. Visits are both face to face and virtual.
May I call my family?
Yes. Your primary counselor helps arrange calls home during your stay.
How can I add money to a client's account?
Use the Deposit to Client's Account option on our Client Account page, which explains the limits and how balances are returned at discharge.
Still have questions?
If your question isn't here, ask us directly. The call is free and confidential.
